Veil to Vessel

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(888) 988-7420

Veil to Vessel

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Terms and conditions

Veil To Vessel Doula Services Terms and Conditions

Welcome to Veil to Vessel Doula Services (“Company,” “we,” “our,” or “us”). By accessing our website, booking services, or otherwise engaging with our Services, you agree to the following Terms and Conditions.


If you do not agree with these Terms, please do not use our Services.


Services Overview

Veil to Vessel Doula Services provides non-medical, educational, emotional, and physical support during pregnancy, birth, postpartum, abortion, miscarriage, and infant feeding journeys.


Our services may include, but are not limited to:

  • Prenatal education and preparation
  • Birth planning support
  • Continuous labor support
  • Postpartum and extended postpartum support
  • Abortion and miscarriage support
  • Infant feeding guidance
  • Emotional and informational support

We do not provide medical care, clinical diagnoses, treatment, or medical advice. Any information provided by Veil to Vessel is for educational purposes only and is not a substitute for licensed medical care.


No Medical Relationship

Engaging with Veil to Vessel Doula Services does not establish a physician-patient, nurse-patient, or other licensed medical provider relationship.


Clients are encouraged to maintain care with a licensed medical provider (OB/GYN, midwife, primary care provider, etc.) and to consult them regarding all medical decisions.

In emergencies, clients must contact 911 or seek immediate medical care.


Client Responsibilities

By engaging our Services, you agree to:

  • Provide accurate and complete information
  • Inform your medical provider of any relevant health concerns
  • Maintain communication regarding changes in your health or pregnancy status
  • Respect scheduling and cancellation policies
  • Treat the doula with professionalism and mutual respect

Failure to meet these responsibilities may result in termination of services.


Payment, Insurance, Deposits and Refunds

Veil to Vessel Doula Services are generally covered benefits through participating Managed Care Plans (MCPs). Coverage eligibility, visit limits, authorizations, and reimbursement policies are determined solely by the member’s health plan and are subject to change.


Clients are responsible for confirming eligibility and maintaining active coverage throughout the duration of services. If a health plan denies, limits, delays, or retroactively revokes authorization for services, the client may be responsible for the applicable service fees as outlined in their individual agreement.


All service fees, retainers, and payment schedules for private-pay services will be detailed in your client contract. Retainers are non-refundable and secure your place on our calendar. Refund eligibility for remaining balances is governed by your signed agreement. Missed sessions without required notice may be forfeited.


We reserve the right to suspend or terminate services in cases of non-payment or unresolved coverage issues.


Website Use

By using our website, you agree not to:

  • Use the site for unlawful purposes
  • Attempt to gain unauthorized access to systems or data
  • Copy, reproduce, distribute, or exploit content without written permission

All content, including text, branding, materials, and imagery, is the property of Veil to Vessel Doula Services and protected by intellectual property laws.


SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Veil To Vessel Doula Services. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://veiltovessel.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.


Testimonials & User Content

If you submit testimonials, reviews, or content to us, you grant Veil to Vessel Doula Services the right to use, reproduce, and display that content for marketing purposes, unless otherwise agreed in writing.


We will not disclose private health details without explicit consent.


Limitation of Liability

To the fullest extent permitted by law, Veil to Vessel Doula Services shall not be liable for:

  • Medical outcomes
  • Decisions made by clients or medical providers
  • Indirect, incidental, or consequential damages
  • Emotional distress arising from circumstances beyond our control

While we provide compassionate and evidence-informed support, birth and reproductive experiences carry inherent unpredictability. Outcomes cannot be guaranteed.


Assumption of Risk

By engaging in our Services, you acknowledge that pregnancy, birth, postpartum recovery, abortion, and miscarriage experiences involve inherent physical and emotional risks. You voluntarily assume responsibility for decisions made regarding your care.


Third-Party Providers

We may provide referrals or collaborate with other professionals. We are not responsible for the services, actions, or outcomes of third-party providers.


Privacy

Your use of our Services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.


Modifications

We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted on this page with a revised effective date.


Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.


Contact Information

For questions regarding these Terms and Conditions, please contact:

Veil to Vessel Doula Services
Email: contact@veiltovessel.com
Phone: (888) 988-7420
Website: www.veiltovessel.comt.


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