Privacy Policy

Veil to Vessel Doula Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, and safeguard your information when you access our website or use our services.

We collect personal information that you voluntarily provide, including your name, email address, phone number, mailing address, appointment details, intake information, and communications you send to us. Payment information is processed securely through third-party providers, and we do not store full credit card numbers on our servers.

If you choose to receive SMS communications from us, we use your mobile number only to send appointment reminders, service confirmations, care coordination updates, and related service notifications. Mobile numbers and SMS opt-in consent are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. 

We do not share mobile opt-in data for independent third-party marketing. Message frequency may vary, and message and data rates may apply. You may opt out at any time by replying STOP or contact us directly for assistance.

When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, device information, and usage data. We may use cookies and similar technologies to improve website functionality and analyze performance. You may adjust cookie settings through your browser preferences.

We use personal information to provide and coordinate doula services, communicate with you, process payments, improve our Services, comply with legal requirements, and send communications that you have requested or consented to receive. We do not sell personal information.

We may share personal information only with trusted service providers who assist us in operating our business, such as secure messaging platforms, payment processors, hosting providers, and analytics tools. These providers are contractually required to safeguard your information and may not use it for their own marketing purposes. We may also disclose information if required by law or to protect safety and legal rights.

California residents may request access to, correction of, or deletion of their personal information by contacting us. We will respond to verified requests in accordance with applicable law.

We take reasonable administrative, technical, and physical measures to protect your information; however, no system can guarantee absolute security.

Our Services are intended for individuals in the United States and are not directed to children under 13 years of age.

We may update this Privacy Notice periodically. Updates will be posted on this page with a revised effective date.

For questions about this Privacy Notice, please contact contact@veiltovessel.com.